Grab a mask and snorkel and explore the reef just steps from the shore, or venture further out on a kayak. They took great care of us! Typically we are known to provide our guests with an unmatched level of service however we are very sorry if that was not your experience. Hollie Schultz of Baby Gizmo (http://www.babygizmo.com) gives you tips and a tour of what you will find at the Generations Riviera Maya for families. We stayed for 8 days during Christmas. Are any cleaning services offered at Generations Riviera Maya by Karisma? Location. Every room is a spacious suite with breathtaking views of the ocean. Value. Kind regards, Your Hotel Management. All activities were done outside pool side during this time due to COVID and they were great with still providing fun activities given the COVID situation. Location. Activities. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned. I won’t hesitate to book Generations again in the future. more. At Generations, you'll never get anything less than the best. Would highly recommend this resort. Generations Riviera Maya, by Karisma is Mexico’s premier all Suites, all Gourmet, beachfront resort where couples, wedding parties and families savor a Gourmet Inclusive® Experience, a vacation that fosters togetherness. On the night of Christmas Eve, they were playing loud rap music on the balcony and there was a large group of people swearing, shouting and screaming until the early hours. I'm very happy to know that we provided with the Karisma Gourmet Inclusive Experience. This resort is so clean and they are taking every measure to keep their guests safe and happy. Book Generations Riviera Maya by Karisma, Riviera Maya on Tripadvisor: See 4,250 traveller reviews, 3,191 candid photos, and great deals for Generations Riviera Maya by Karisma, ranked #43 of 534 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We stayed in a two bedroom with a swim up. Service. Taxes and fees that are shown are estimates only. Enjoy rates from $140 pp/pn and … Generations Riviera Maya by Karisma: Wedding - See 4,256 traveller reviews, 2,790 candid photos, and great deals for Generations Riviera Maya by Karisma at Tripadvisor. Upbeat music fills the air, water aerobics take up the center of the pool, a rowdy beach volleyball game is in full swing, and an endless amount of children run amok. Kind regards, Your Hotel Management, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Generations Riviera Maya by Karisma, Generations Riviera Maya by Karisma Rooms, Iberostar Hotels & Resorts in Riviera Maya, Grand Bahia Principe Hotels in Riviera Maya, The Leading Hotels Of The World in Riviera Maya, Adults Only and Adult Friendly Resorts Riviera Maya, Hotels near Fabrica Casa Cervecera Pescadores, Hotels near The Nicklaus Par Three Experience at Vidanta Riviera Maya, Hotels near Iberostar Golf Club Playa Paraiso, Hotels near Jardin Botanico Dr. Alfredo Barrera Marin. Your Hotel Management. Now £239 on Tripadvisor: Generations Riviera Maya by Karisma, Riviera Maya. Set in the heart of the Riviera Maya, facing the beautiful Caribbean Sea, Generations Riviera Maya stretches along a secluded beach, providing gourmet cuisine with the Gourmet Inclusive Experience and luxurious suites. Generations Riviera Maya by Karisma Reviews Summary . Guests enjoy the kid-friendly amenities. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. Kind regards, Your Hotel Management, We stayed here for a Christmas break. Also we had separate bedrooms for my husband and I and the kids with a family room/kitchen connecting in between, layout was great and very roomy. We are thrilled to hear that your family enjoyed our Generations Riviera Maya and we hope to see you again very soon. We called the front desk multiple times, who said they would deal with it but nothing was done. Hola Rae T, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I'm happy you had a unforgettable vacation at the Generations. Generations Riviera Maya by Karisma Features, Family trip with 3 generations for 60th birthday celebration. I truly appreciate your recent visit and hope that you will return again very soon. Generations Riviera Maya by Karisma, Riviera Maya: See 4,237 traveller reviews, 3,182 user photos and best deals for Generations Riviera Maya by Karisma, ranked #45 of 530 Riviera Maya hotels, rated 4.5 of 5 … Generations Riviera Maya. He and many other staff went out of their way to make us feel very welcome and safe. Sand great for castle building. Eli, our concierge, came and found us our first day to make sure we didn’t need anything. During these crazy times, it was nice to finally be able to get away on vacation. #44 of 545 hotels in Riviera Maya. The food is good and the service is great. Travel Review: Generations Riviera Maya by Karisma (VIDEO) A couple weeks ago, I was invited to check out the brand new Generations Riviera Maya Resort by Karisma. This resort with 144 suites caters to families of all kinds and sizes, with all the modern luxuries to make your vacation experience, the best it can be. Kind Regards, Your Hotel Management, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Generations Riviera Maya by Karisma, Generations Riviera Maya by Karisma Rooms, Iberostar Hotels & Resorts in Riviera Maya, Grand Bahia Principe Hotels in Riviera Maya, The Leading Hotels Of The World in Riviera Maya, Adults Only and Adult Friendly Resorts Riviera Maya, Hotels near Fabrica Casa Cervecera Pescadores, Hotels near The Nicklaus Par Three Experience at Vidanta Riviera Maya, Hotels near Iberostar Golf Club Playa Paraiso, Hotels near Jardin Botanico Dr. Alfredo Barrera Marin. Karisma Hotels just opened their new resort, Generations Riviera Maya in the beautiful relaxing Mexican destination of the Mayan Riviera. I’m fully aware it’s Christmas and people are out to have a good time, myself and my partner are both in our 20’s so we are not ones to usually complain about noise, but this was offensive language and blaring music way after midnight. Best Family Vacation Ever! The staff and our accommodations were fantastic, could have offered more options for dining for the family, but overall a wonderful and relaxing trip. There are more places to choose from in the Riviera Maya area. We are thrilled to hear that your family enjoyed our Generations Riviera Maya and we hope to see you again very soon. Taxes and fees that are shown are estimates only. We love the ocean view at the palms restaurant. Our visit was a “girls getaway“ and it was more than we could’ve hoped for. See more questions & answers about this hotel from the Tripadvisor community. Is parking available at Generations Riviera Maya by Karisma? Own or manage this property? Other amenities include a fitness center with a gym, multilingual staff, a tennis court, a spa and a concierge. There are more places to choose from in the Riviera Maya area. Nearby attractions include Cirque du Soleil JOYÀ (2.7 miles), Jardín Botánico Dr. Alfredo Barrera Marin (4.0 miles), and Alma Libre Bookstore (4.8 miles). 4,256 reviews. Want lower rates? Pro = good pool. Over an hour (and many calls to the front desk, most unanswered) later we were eventually moved rooms. Pro = staff. The food & service was fabulous & the staff went above & beyond to accommodate us. See 4,267 traveller reviews, 3,255 candid photos, and great deals for Generations Riviera Maya by Karisma, ranked #53 of 553 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Pro = big, awesome room with an excellent ocean view. While we are very happy to know you did find many aspects of your stay to be enjoyable, we are disappointed to learn of the challenges you encountered with services extended by members of our teams. Hola grouptravelgal2021, Thank you for your feedback, sharing your experiences of your stay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I just loved this resort as it was warm and friendly as well as very clean and neat and super organized and thorough with everything. Does Generations Riviera Maya by Karisma offer any business services? Yes, it conveniently offers a business center, meeting rooms, and a banquet room. It also features a garden, on-site shops, sun terrace, swimming pool and hot tub. This hotel with 162 suites, winner of the prestigious AAA Four Diamond Award and Winner of The Magellan Gold and Silver Award 2014, by Travel Weekly, stretches along a secluded beach, providing indulgences from gourmet cuisine, to luxurious suites. Claim your listing for free to respond to reviews, update your profile and much more. Your own private beachside villa. Your Hotel Management. What food & drink options are available at Generations Riviera Maya by Karisma? The Christmas dinner was amazing as well. Roman and Ivan had drinks ready for us before we even asked! Our vacation experience was incredible here. Which popular attractions are close to Generations Riviera Maya by Karisma? Cleanliness. A hotel's guest rating is calculated using data provided under license by Tripadvisor. Alonzo and Rocha were really great servers. I would’ve liked more activities for the kids. Value. Roberto was THE BEST at breakfast and lunch, my kids would get so excited when they saw him and, Hola MelA1925, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I'm happy you had a unforgettable vacation at the Generations. Pro = room service and maid cleaned every day which hasn’t been the case on most of our vacations during Covid. To say Generations is family-friendly would be an understatement. We pretty much had the resort to ourselves. Cleanliness. The staff speaks multiple languages, including English, Spanish, and French. Kind regards, Your Hotel Management. Service. Families can relax knowing that their little ones are in good hands with our certified team of professionals at our Eko Kids Club. The rooms were very pleasant and were cleaned well and thoroughly. I cannot wait to go back and I encourage you to visit Generations! Free breakfast is available. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. Jardín Botánico Dr. Alfredo Barrera Marin, Response from Karisma Hotels, Director General at Generations Riviera Maya by Karisma, Review collected in partnership with this hotel. Breakfast and parking are free, and this property also features 5 restaurants. That are shown are estimates only languages, including fully refundable rates with free cancellation site, well. 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