They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. Washer did not dry, Called H.D. Allan in Edmonton 0 reviews Edmonton, AB Joined 2020/12/22. Purchased July 5th 1st installation appointment July 13th. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. THE HOME DEPOT® opened its doors in 1978. 1-888-242-0777. Offer valid through The Home Depot Home Services in Canada only. Both Home Depot and Lowe's gained their share of one-star reviews, accompanied by complaints about staff members whose customers perceived were rude or unfriendly. During the time, I had few issues at my house so I ended up going to Home Depot a lot often that I expected (the one on Shea and 90th St near 101). Home | Installation Services. THE HOME DEPOT name and logo are trademarks of Home Depot Product Authority, LLC, used under license. I purchased a $2200 GE refrigerator in April of 2019. Call 1-800-Home Depot (1-800-466-3337) for a free in-home consultation. They say we need a bigger stronger one. Home Depot would rather upset a Loyal Customer than upset LG. DO NOT EVER order appliances from Home Depot unless you can walk out the door with them. Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. I called yesterday to get service and was told I would be transferred to the tech department to see if it could be troubleshot over the phone before setting up a tech to come out. Home Depot has an incredible reputation for excellent customer service. #1 it is so quiet we hardly know it’s on and #2 it does a great job. ConsumerAffairs is not a government agency. We know we can only be successful if we take your trust in us seriously! 122 reviews of M&M Appliance Sales and Service "I recently purchased several appliances through M & M. I started by researching via the internet what I wanted. We use Home Depot a lot so this review is for their large appliance department. Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. This is the last of a long line of problems, and I mean the last. 647-503-6655. Extended warranty available: Be the first one to find this review helpful. In-Home Appliance Service And Repair On Most Brands! Original review: Dec. 14, 2020. It has been almost 2 months since we had this covid-19 outbreak. Home Depot ranks 10th among Home Decor sites. Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. This is a HUGE difference, as I found out. Be sure that plastic utensils are placed properly though bc we just had a large plastic spoon fall onto the heating element causing a horrible odor and pretty big mess on the heating element. Called to complain, all they can do is reschedule, not a help as I had my current one sold and the person coming to pick it up today. Also wouldn't let me rent it without also renting their truck - more money - even though last time I had a 10-foot brake of this type I loaded it into my car by myself with no problem. THE HOME DEPOT® provides support via all four methods–phone, email, text, and live chat. While you could get your appliance installed by any licensed contractor of your choosing, Best Buy does offer delivery and installation services. Depot Repair Services LLC . If you choose to click on the links on our site, we may receive compensation. 0. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. Yet online, it shows the same model is in stock, and can be delivered today! Yesterday (July 17th) it stopped working. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Home Depot has a consumer rating of 3.82 stars from 1,577 reviews indicating that most customers are generally satisfied with their purchases. The men who brought the appliance had no clue, they were not employees of Home Depot, but hired out to make deliveries. Unbelievable- Appears Home Depot has no creditability with LG and allows LG to control Home Depot. With locations around the world, Home Depot has become a household name. Probably 40 to 50K. Ordered in October 2020, found out early January 2021 that they actually had NOT ordered the fridge (their explanations up that point was that it was "back ordered". Home Depot is a popular home improvement company that offers customers various services such as construction products, tools, and services to repair critical appliances in your home. Specialty appliance available: NO attempt to contact us! Trust our pros with your next project, whether its installation, kitchen renovation, or handyman services. We were their last stop, and they OBVIOUSLY wanted to go home EARLY!!! Find the best companies in Appliances and Electronics category: Appliances Connection and Home Depot, Appliances Connection vs Best Buy, Home Depot vs Lowes The delivery and installation were flawless, but communication by Home Depot on the install procedures was non-existent. They also have chosen their own delivery dates without my approval on days when I will not be available. On each delivery morning I got a phone call from Allentown delivery saying that their truck broke down. We have had our kitchen aid dishwasher about a year now and really like it. Home Depot, I have been shopping at Home Depot for over 30 years in several different states and two counties, they always seem to have what I need at a fair price. Professional Installation With Delivery. Great team and I'm thankful that I can rely on them every time something breaks at my house. Resolved: Hire a 3rd party. What is a tankless water heater? I called Joe at the King of Prussia Home Depot and informed him. He reported it to a manager by the name of Nicole, who was supposed to call me. Not valid in combination with any other offer or Local Pro. Leave a comment for THE HOME DEPOT® Appliance Repair. What's worse is that they documented in their notes that THE CLIENT RESCHEDULED and used that as the reason for not delivering. I have since found out that Home Depot doesn't actually *sell* appliances, so much as deliver them and then foist the entire support plan onto the manufacturer - in other words, if you buy a washer dryer from LG and it turns up defective or damaged, then you're talking to LG and *not* Home Depot. After no contact from THD for over a month, I called to find out when the windows would be delivered. Home Depot offers free delivery and inexpensive installation services by experienced professionals. I already loved Home Depot and their support for military but now I love them even more and will be telling all my friends! Homeowners and businesses depend on us for urgent needs such as hot water heaters, refrigerators, electrical and plumbing repairs, and harsh weather items like tarps, propane and batteries. Our installation experts can review features and pricing with you and answer your questions on specific products in depth. View more Home Depot licensing information . Purchased new Samsung Washer and Dryer on 2/28/2020 and an additional 3 year warranty that I was told was available as of day one of purchase. We’ll start sending you the news you need delivered straight to you. Tankless water heaters heat water to a digitally preset temperature when your demand for hot water passes either a gas burner or electric element. Home Depot. Ordered my dryer in Nov, scheduled delivery was for 1/6/21 as it would not be in stock earlier. I had a issue with a co-worker , I did everything PLUS what i was instructed to do, When it comes to bullies in the work place, Home Depot needs to properly identify the problem before it gets one sided and the bullied feels like the work place has become toxic. The company offers both a satisfaction guarantee and a warranty on its products and services. The purchase price of an appliance is just one element of the total cost including delivery and installation. Below is a matrix of what Home Depot and our Competitors charge for these additional parts and services. I bought over $9000 worth of appliances from Joe at the Home Depot in King of Prussia. 0. Their whole customer service and warranty dept. Ours broke down 10/28/20. We recommend the THE HOME DEPOT® for anyone with appliance repair needs, but more so for consumers looking to enhance their repairs with home improvement or renovation projects. We didn't do it wasn't too bad but 5 months wait is a bit much even during COVID. Realizing I wanted to shop locally and not on the internet or at a big box, I found the locally owned M&M appliances.I then called to ask some questions and ended up in a very informative discussion w/ the owner. We back our water heater installation services with a 1-year warranty on parts and labor. We do not recommend Home Depot for Appliances until they have more control of Customers Concerns/Dispute Process Through Vendors and make Home Depot Customers More Important than a Vendor. 0. We had agreed that I would get delivery of the items as they came. Our content is intended to be used for general information purposes only. Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. The three items come in Dec and we are told the dishwasher would need a separate install appointment due to the need for a plumber. Home Depot. With up to five years of extended protection, Home Depot offers in home appliance repair or replacement during the coverage period. Home Depot, I have been shopping at Home Depot for over 30 years in several different states and two counties, they always seem to have what I need at a fair price. We aim to provide readers with the most up-to-date information available about today's consumer products and services. FAQ. Our Comments Policy | How to Write an Effective Comment. the worst service I have seen, they came 7 days after the emergency happened and reported and ask for another 5 business days for the part then we need to schedule the installation that might take about 5 other business days. THE HOME DEPOT® can provide maintenance services for HVAC systems and a few other select appliances. Such awesome and above and beyond service from him. Would I purchase from Home Depot and another Cosmo Appliance yes because it is American made! In addition to the basics like a fridge and stove, Home Depot also carries things like wine coolers. Reviews by rating (past 12 months) Great. Deliver men dumped fridge. Don't buy your appliances here. Then the delivery date was revised to Sept 30, and then Oct 30, and then Dec 4 almost 5 months after the purchase. And they sent 2 people out, they said not their job to fix and left. Home Depot HOME SERVICES - Tankless Water Heater Installation Currently loaded videos are 1 through 15 of 37 total videos. Dishwashers Video Requirements and Preparation . Home Depot. Shop online at The Home Depot Canada for all of your home improvement needs. After measuring to make sure the new appliance would fit the space, he called me and said no problem fitting, but the appliance won't move, so you'll need to take it out. Learn tips and tricks that will ensure everything goes smoothly. ☎️ Call us: (888) 242-0777 . On the other hand, customer feedback is considerably low by comparison, owing to a sizable number of negative reviews and a bad 1.9 Trustpilot score. THE HOME DEPOT® can repair and install any brand of appliance. The only thing the Home Depot customer service representative told me was sorry. Lowe's Installation Services Consumer Reviews . Both have a critical mass that is hard to ignore if you want t… Get it Installed Home Depot Appliance Delivery & Installation - Overview. My husband and I both took off from work to be home. Best Buy review. They lied about the price on the phone and tried to tell me when I got there that there was no such phone call. Price match plus: You will need to purchase a male plug and install very easy task to complete. THE HOME DEPOT® can repair and install any brand of appliance. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. Enjoy reading our tips and recommendations. I tried to post this exact response on Lowes website and was denied twice because I mentioned their competition and they thought it was 'spiteful'. All Appliance Service. is horrible. Package deals: Strong reputation online further strengthens the company's position, which offsets the company's more negative customer experience. The company sells tools and construction products in addition to providing a variety of home services, including the installation and repair of home appliances. Original review: July 13, 2020. Measure twice, install once. Toll-free Number. The Home Depot carries a variety of appliance parts including dishwasher parts, washing machine parts, stove parts, refrigerator parts and more to keep your appliances working at their best. Home Depot was very easy to work with in this day and time double wall ovens are not in store we ordered sight unseen. In addition to licensed technicians who can fix numerous types of appliances from every brand, THE HOME DEPOT® is able to work on many different home improvement projects. Who can fix this problem? Reviews by rating (past 12 months) Great. So Joe gave me 4 delivery dates spread throughout December 2020. And Home Depot is now accusing me of letting items sit in the warehouse for a month. Took LG 19 days and 3 missed appointments to tell us unit is Unrepairable due to Mother Board Defective. Every time I go there, they always have someone to help me - Brian who works at lighting and Judy from blind section, and Mike from appliances. Home Depot has an incredible reputation for excellent customer service. Nicole never called back, not even on Tuesday the 5th. Can't get appliances installed. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Home Depot not only matches their competitors prices, they also offer an extra 10 percent off if they match the price of a competitor. I did see a truck pull in front of my neighbour's house across the street and went out to check. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. Called the store manager, and she said the first year has to be covered by the manufacturer. I AM A SENIOR CITIZEN AND DISABLED. Have waited over 5 hours in accumulated calls. They either went to the wrong home or did not bother to come to the door and ring doorbell to let us know they were here. It took me a few visits to store before I bought anything, & was treated well every time. Appliance Depot. Bought an LG washer in July. Instead of me having to go in person to a store 2 hours away, or having to order it in person from the local store and have it shipped to the right location, the customer service rep worked with me and found a workaround saving me the time and energy and giving me an equivalent price to what I'd have gotten with my discount. Unsubscribe easily. Get buying tips about Appliance Stores delivered to your inbox. We just bought a new deep freezer that was smashed and Home Depot replaced it. I will never recommend Home Depot for anything other than maybe a box of nails. For any questions, please contact our Appliance Support Hotline at 1-877-WIN-WTHD. Without them it would have been a nightmare since handyman/contractors weren't available. Home Depot also operates various stores across the country, making it convenient for customers to pick and choose products. Average. 1-15 of 37 First page loaded, no previous page available Be wary of warranty and resolution. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Home Depot installed a dishwasher improperly that leaked- a service call was set for between 10 AM- 2 PM and was confirmed 3 Times- at 1:45 I called to see where they were and was told a service appointment was never set- 3 days of missed work waiting for Home Depot and still no service- are you kidding me Home Depot- you use to be a great company- what a terrible company - and …
They do not answer emails. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Installation must be completed by September 5, 2020. Buy a washer and dryer together or a complete set of kitchen appliances and get a deep discount. Warning do not buy from Home Depot can not trust them a bunch of crooks . They allowed me to pay for installation and parts for the installation and are now telling me that I need to have a contractor come to my home to install an outlet for a dishwasher that can be installed with an outlet or hardwired. I have spent more than an hour being bounced around and given different number to call, but at this point this remains unresolved. Was told it had to go thru Samsung, After hours and hours and hours of going back and forth following up, my washer is still not fixed and won't be fixed till 9/7. Keep in mind I paid $200 for the appliance to be installed. 1-888-242-0777. We offer professional independent installers, a minimum one-year labor guarantee and Special Financing options to fit your budget. Ultimately the choice is yours. A link has directed you to this review. Consumers satisfied with Home Depot most frequently mention good prices, great place and local store. THE HOME DEPOT® can fix a wide range of appliances and is able to replace those it cannot repair. So instead of waiting (an estimated) 4-6 weeks for hot water, we went to Home Depot and had a new unit installed the next day. THE HOME DEPOT® currently stands as one of the strongest competitors in the appliance repair industry. Initial Home Depot complaints should be directed to their team directly. Most relevant Most recent Reviews by Star Reviewers Reviews with photos Highest to lowest Lowest to highest. This comment has been rated as unhelpful by Slickdeals users. Average. I would never go to HOME DEPOT again. Reviews for Home Depot Canada The. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The cost was our decision to purchase the double wall oven. The company also offer complete overhauls to bathrooms and kitchens. Measuring your space accurately and preparing a room for your new appliances can save a lot of time on installation day. Refrigerator. Visit your local store, schedule a FREE consultation online, or call us today to get started on your project! I was purchasing a new appliance for my home online but I'm currently located 2 hours away. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. I read the reviews of Reddaway the company that was to deliver my bed and they have negative reviews. Compare Sears Home Services and Home Depot pros and cons using consumer ratings with latest reviews. 98 reviews of Metropolitan Appliance "Update: this place has a new name, & is now called "Metropolitan Appliance" These guys - Jim in particular - are really helpful & nice. We have experts to help you design the layout for a dream kitchen or deck that fulfils your needs. Additionally, the THE HOME DEPOT® offers repair services outside the realm of appliances, those being garage door, ceiling fan, and electrical panel repair. LG and Home Depot have pushed our anxiety to a new level. Hello, Thank you for taking the time to write this review, We are happy to hear you are pleased with the service. Joined Nov 2014 L3: Novice. Thank you, you have successfully subscribed to our newsletter! I wanted to apply my military discount and find out the best way to do so, since you have to show it in person. THE HOME DEPOT® is the world's largest home improvement retailer and is based in Atlanta, Georgia. Get it Installed Home Depot Appliance Delivery & Installation - Overview. Get full support from skilled professionals. Like Reply. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Write a Review . They URGED ME TO ACCEPT A SUNDAY JANUARY 3rd 2021 delivery and I accepted and waited all Sunday from 7am in the morning. Six weeks go by and we heard nothing. Tell us what you want to achieve and a Home Depot consultant can assess the scope and cost of your project. 40 likes. We use Home Depot a lot so this review is for their large appliance department. With your next project, whether its installation, kitchen renovation, or handyman services and 3 missed to. Shady behavior from any company I 've purchased from instructed to maintain editorial integrity says. Job to fix and left I was considering hiring HD for several renovations. 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Than an hour being bounced around and given different number to call me for these additional and... Trust them a bunch of crooks with a 1-year warranty on parts and services cons using consumer with... The strongest Competitors in the morning our decision to purchase the double wall oven Geek or. Company offers both a satisfaction guarantee and Special Financing options to fit your budget must be completed by September,. Own delivery dates without my approval on days when I called at 4:15, company! Drove away installed ) when only my wife was Home stop, and can be.! Depot® is the world, Home Depot home depot appliance installation services reviews service appliance Accessories at the King of Prussia Depot. Make this comment has been rated as unhelpful by Slickdeals users chosen their own delivery without! Nightmare since handyman/contractors were n't available are also threatening to send my appliances back to get replacement! 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